Six-Star Quality is more than just the supreme rating at sea. It is a standard which embodies       the Crystal Philosophy, a belief that each instant must be memorable, every detail sublime. To ensure this, they always require the best.

 This is true in the grand designs of the ships: the award - winning architecture, cuisine and entertainment, the elite officers, crew and staff. But it is also true in the smallest details, the minute brush-strokes that make the canvas complete. The right vintage, a turned-down bed,         a simple smile—each in its own way is a vital part of the whole. This singular attention to every facet of a cruise, large and small, sets us apart. Only in this way can Crystal fulfill our ultimate  goal, as ambitious as it is inspiring: to create, for each guest on every cruise, a perfect    experience.

Destinations

 
    Details

                                                               
Ship Facts
Built/Rebuilt Date - 1995
Registry - Bahamian
Passengers - 940
Crew - 545
Officer Nationality - Norwegian/Japanese
Crew Nationality - American/European
Tonnage - 51044
Length - 781 feet
Width - 99 feet
Cruising Speed - 22 knots
Decks - 8
Ship Facilities
Dining Rooms - 6
Seatings - 2
Bars/Lounges - 4
Kid Friendly
Babysitters
Medical Center
Laundry Services
Cabins
Total Cabins - 480
Cabin Amenities
Room Service
TV/Movies
Safety Deposit Boxes
On Board Fun
Casino
Disco
Piano Bar
Library
Sports and Fitness
Spa/Fitness Center
Ping Pong
Aerobics
Jogging
Organized Activities
Dance Lessons                          

 

 
                                    Details
                        
Ship Facts
Built/Rebuilt Date - 2003
Registry - Bahamas
Passengers - 1080
Crew - 655
Crew Nationality - International
Tonnage - 68000
Length - 790 feet
Width - 97 feet
Cruising Speed - 22 knots
Ship Facilities
Dining Rooms - 8
Seatings - 2
Bars/Lounges - 2
Medical Center
Laundry Services
Internet Cafe
Cabin Amenities
Mini-Bar
TV/Movies
Safety Deposit Boxes
On Board Fun
Casino
Disco
Sports and Fitness
Spa/Fitness Center
                                                       
Crystal Serenity Features

Complimentary bottled water, soft drinks and specialty coffees

85% verandah staterooms and 100 penthouse suites with verandahs

Sushi restaurant with the cuisine of acclaimed chef Nobu Matsuhisa

                    

The only cruise line to win the World's Best Large-Ship award every year for the last decade!
Highlights of Travel Protection Program Benefits & Assistance Services
  • Trip Cancellation & Interruption Protection
    Coverage for non-refundable cancellation or interruption charges due to medical conditions of guests, their immediate family members or traveling companions. Insurance will pay benefits up to $50,000 for covered expenses. Trip costs in excess of $50,000 may be applied as a credit toward a future Crystal cruise commencing within 12 months from the date of cancellation. This credit is non-transferable and not redeemable for cash.
  • Crystal Rollover Provision For Pre-Existing Conditions
    Guests who need to cancel their cruise because of a pre-existing medical condition and are denied a cash refund from BerkelyCare for that reason will be able to apply their penalized cruise fare to another Crystal cruise commencing within 12 months of the date of cancellation. This rollover is non-transferable and not redeemable for cash.
  • $1,000 Travel Delay
    Reimburses for additional accommodations and "catch-up" transportation expenses for covered delays of more than 12 hours.
  • $3,000 Baggage Protection/Personal Effects Protection
    Provides reimbursement in the event of covered loss, theft or damage during the entire duration of your vacation. There is also a $500 Baggage Delay benefit which reimburses for the purchase of personal items should your bags become delayed for more than 24 hours.
  • $10,000 Medical Protection
    Provides coverage for expenses incurred as a result of an illness or injury that first occurs during your cruise.
  • $30,000 Emergency Evacuation
    This coverage applies to the reasonable cost of transfer to the nearest medical facility qualified to treat a covered emergency.
  • 24-hour Worldwide Emergency Assistance Services
    Provides 24/7 worldwide emergency assistance, including facilitation of cash transfers; pre-cruise health, safety & weather information, travel changes; lost luggage assistance; lost documents assistance; medical consulting and monitoring; legal, dental and medical referrals to overseas doctors or hospitals; and emergency medical payment assistance. These services are provided by AIG Assist.

How To Enroll                                                                                               
For your convenience, the cost of the program, which is based on your total trip price, will be automatically included in the final balance due on Crystal Cruises' invoice to your agent. Payment for this program cannot be accepted after final trip payment or commencement of the penalty period.

To obtain the Crystal Cruise Protection Program, simply ask your travel agent to provide you with the Description of Coverage. The plan cost will be shown on your deposit receipt. Please ask your travel agent to confirm that your booking is correctly noted by our Reservations Department. Should you decide to purchase Cruise Protection Program, simply pay the plan cost with your final payment. The trip cancellation provisions take effect upon receipt of the Crystal Cruise Protection Program payment. All other provisions take effect upon departure.

If you have any questions, or would like an additional copy of the Description of Coverage, please call the program administrator, BerkelyCare at 1.800.521.4591, and they will be happy to assist you.

* Important: This is only a brief description of the program. For complete details of the terms, conditions and exclusions, please refer to the Description of Coverage which you will receive with your travel documents. The policy provides limited benefits, health insurance only. It does NOT provide basic hospital, basic medical, or major medical insurance, as defined by the New York State Insurance Department. This insurance is underwritten by the National Union Fire Insurance Company of Pittsburgh, PA, Policy No. 1257-9500185. This insurance is provided in excess of all other valid and collectible insurance or indemnity, and shall apply only after such other benefits have been paid. The Cruise Protection Program is available to U.S., Canadian and international residents.

This plan was designed and is administered by BerkelyCare, a division of Affinity Insurance Services, Inc., in all states except: AIS Affinity Insurance Agency, Inc. in CA/MN/OK; and AIS Affinity Insurance Agency in NH and NY. Claims are administered by BerkelyCare, a division of Affinity Insurance Services, Inc., in all states except: Aon Direct Insurance Administrators in CA; AIS Affinity Insurance Agency, Inc. in OK; and AIS Affinity Insurance Agency in NH and NY. CA License # 0795465.

                                                                                                                     

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